Email us
For account access, technical problems or general questions. We answer every request, usually within one business day.
support@hyperissolar.comSupport
We’re here to help with sign-in, the apps and your account.
Sign in
Staff sign in to Command Center, Solar Pro or Connect from one place; you’ll be taken to the right product.
Go to sign in →Your privacy
What we collect, how it’s used, and how to ask for your data or have your account deleted.
Privacy policy →Product hosts: Command Center — app.hyperissolar.com · Solar Pro — solarpro.hyperissolar.com · Connect — connect.hyperissolar.com · Field Command — field.hyperissolar.com · Solar Ambassador — app.solarambassador.app
FAQ
Common questions.
I can’t sign in, or my account isn’t recognized.
Staff accounts are created by your company’s administrator, so start there. Homeowners and ambassadors get an invitation from their solar company. If you are still stuck, email us and we will help route your request.
I forgot my password.
Use “Forgot password” on the sign-in screen of the app you use and a reset link will be emailed to you.
Where do I download the apps?
Solar Ambassador is on the App Store and Google Play. Field Command runs on iPhone and Android and in the browser at field.hyperissolar.com.
Who handles billing for my company?
Your company’s administrator manages the subscription. Individual staff, homeowners and ambassadors are never billed by Hyperis Solar.
I’m a homeowner with a question about my installation.
Your solar company runs your project, so message them from the Solar Ambassador app or call them directly — they can see your project and act on it.